Residential HVAC is one of the fastest-growing opportunities in the sheet metal industry. That’s why, on October 15, 2025, the SMART-SMACNA Best Practices Market Expansion Task Force cohosted a webinar titled “Building Residential Success: Best Practices in HVAC Service & Replacement.”
The webinar shared proven best practices with attendees, directly from labor and management partners who have experienced success in the residential sector.
Moderated by Gary Myers, vice president of marketing and business development at Intech Mechanical, the panel also featured Matt Gugala, president/business manager of SMART Local 265 (Carol Stream, Ill.), Tom Mascari, president of Mendel Plumbing & Heating, Matthew Smith, president of Smith Heating & Air Conditioning, Inc., Alex Tiechner, apprenticeship training administrator at the Local 104 Northern California Training Center, and Darrell Garrison, field representative/HVACR service & TAB specialist, International Training Institute.
Alongside other topics, the webinar gave participants the chance to explore how to evaluate and enter the residential HVAC market, workforce preparation and collaboration strategies, and best practices for service, maintenance and customer relationships.
View the recorded webinar here.
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