The following health and wellness resources are available to those impacted by Hurricane Michael.

Behavioral Health:

United Behavioral Health/Optum: 1-866-342-6892 (toll-free) 24 hours a day, 7 days a week 
An emotional support hotline is available, free of charge, regardless of behavioral health plan membership. It provides access to specially-trained mental health specialists.

Prescription Drugs:

Accredo and Express Scripts: 1-800-842-0070 (toll-free) 24 hours a day, 7 days a week,
If you are affected by the hurricane and need your medicine, we can help. If you need an emergency fill, login to and go to Find a Pharmacy to locate a nearby network pharmacy. Then, call the pharmacy to check if it is open. If your ID card is unavailable, call the number above for assistance, and to locate a nearby network pharmacy. Deliveries might be delayed into affected areas.


EyeMed: 1-866-652-0018 (toll-free) Mon-Sat 7:30 a.m.-11 p.m. ET; Sun 8 a.m.-8 p.m. ET 
If you’ve lost, broken or damaged your eyewear, emergency (temporary) replacement glasses can be sent to you, at no cost, with overnight shipping (must call by 2:30 p.m. ET for same-day processing). Or, if you prefer to order permanent replacement glasses or contacts, expedited shipping is available.

Medical care and more:

Teladoc: 1-855-764-1727 (toll-free) 24 hours a day, 7 days a week, or for more information visit
Telemedicine services are available to any resident of an evacuation zone, regardless of health plan membership. Individuals can request a call from a doctor, free of charge, to handle non-emergency medical problems via specific contact information above.
Railroad HEALTHLINK: 1-866-735-5685 (toll-free) 24 hours a day, 7 days a week 
Free telephone access to registered nurses is available 24 hours a day, 7 days a week regardless of health plan membership.
Aetna: 1-833-327-2386 (toll-free) 24 hours a day, 7 days a week 
Help finding care, behavioral health support, and assistance with finding available shelters and government resources, and other services are available through Aetna’s Resources for Living, regardless of health plan membership to people in affected areas.
Highmark/Blue Cross Blue Shield: 1-866-267-3320 (toll free) Mon-Fri 8 a.m.-8 p.m. ET 
For those who reside in areas where States of Emergency have been declared, waivers have been put in place for Medical Authorization Requirements, Claims Timely Filing, and Paying Out-of-Network Claims as In-Network.
UnitedHealthcare: 1-866-735-5685 (toll-free) 24 hours a day, 7 days a week 
Free telephone access to registered nurses is available 24 hours a day, 7 days a week regardless of health plan membership. Help finding health care services is available through the toll-free phone number, and in-network rates will be available even if members are not able to see an in-network provider.
HealthAdvocate: 1-866-799-2690 (toll-free) 24 hours a day, 7 days a week 
Experts are available to help: locate in-network providers in a new area, find facilities that will be able to provide temporary assistance, transfer medical records and prescriptions, get a short supply of medications if prescriptions have been lost, coordinate care between insurance company and medical providers, answer benefit and treatment questions and help with elderly parents.


Aetna Dental: 1-877-238-6200 (toll-free) Mon-Fri 8 a.m.-6 p.m. ET 
Members affected by the hurricane who need care or other assistance can access Aetna.

Ovarian cancer begins in the ovaries and is often undetected until it has spread to the stomach and pelvis. Early-stage ovarian cancer can frequently be treated successfully. However, late-stage ovarian cancer is much harder to treat and is often fatal. Because the symptoms of ovarian cancer don’t usually appear early enough for successful treatment, know what is normal for your body – if you begin to experience anything different and unexplained, talk to your doctor. ¹

What are some of the symptoms of ovarian cancer?

Unfortunately, there are normally no symptoms in the early stages of ovarian cancer. Once the cancer progresses, more symptoms arise but often they are similar to the symptoms of other common illnesses. Some of the symptoms are: ¹

  • Stomach swelling or bloating
  • Feeling full quickly while eating
  • Unexplained weight loss
  • Pelvic pain or discomfort
  • Increased need to urinate and/or constipation

What causes ovarian cancer?

Doctors know that cancer starts when a cell mutates in its DNA and the mutation triggers the cell to grow at a rapid pace and multiply, thereby creating a mass of abnormal cells. While doctors have been able to identify certain risk factors for ovarian cancer, they have not been able to specifically point to what causes it. ¹

What are some of the risk factors for ovarian cancer?

Several factors may contribute to your risk of ovarian cancer, such as: ¹

  • Age – While ovarian cancer can happen at any age, women ages 50 to 60 are more at risk.
  • Family history – Close relatives, such as sister, mother and aunt on either parent’s side who have had ovarian cancer increases your risk.
  • Inherited gene mutations – Gene mutations that you inherit from your parents, such as BRCA1 and BRCA2, not only increase your risk of breast cancer but for ovarian cancer as well.
  • Estrogen hormone replacement therapy – Long-term use, usually ten years or more, of estrogen hormone replacement therapy may increase your risk.
  • Start/end ages of menstruation and menopause – The younger the age for menstruation and/or the older the age for menopause increases your risk.
  • Certain previous cancers – If you have had colon, uterine or breast cancer, you are at an increased risk.
  • Never given birth or fertility issues – If you have never given birth or had trouble getting pregnant, your risk is higher.

Can ovarian cancer be prevented?

While there are no ways to guarantee the prevention of ovarian cancer, there are some things you can do which may help lower your risk, such as: ¹

  • Birth control pills – Using birth control pills for five years or more lowers risk, because oral contraceptives also have risks discuss this option with your doctor.
  • Given birth – Your risk may be less if you have given birth.
  • Certain surgical procedures – A tubal ligation, removal of both ovaries and a hysterectomy may lower your risk.

When should I see a doctor?

If you are experiencing any symptoms which aren’t normal for you, call your doctor. Ovarian cancer can often be treated successfully if caught in the early stages. If you have a risk factor for ovarian cancer or any cancer, reach out to your doctor to discuss any concerns you may have. ¹

More information

For more information visit the following websites:


This is informational only, not a replacement for the medical advice of your physician.

Active and retired railroad members and their families covered under The NRC/UTU Health and Welfare Plan, The Railroad Employees National Health and Welfare Plan and The Railroad Employees National Early Retirement Major Medical Plan impacted by Hurricane Harvey can find important information about accessing emotional care, medical treatment and obtaining needed prescription medication on

Toll-free telephone numbers, hours of operation and services available are listed for all benefit providers under the above plans in the event personal belongings containing identification cards have been lost or destroyed.

Click here to go directly to Your Track to Health’s Hurricane Harvey resource page.

Your Track to Health has provided tips on handling social anxiety as well as the benefits of exercise. Click on the links below to read how you can overcome social anxiety and about the benefits of adding exercise to your daily routine.
Tips for handling social anxietyEveryone gets nervous in social situations. Perhaps you’ve experienced some anxiety when giving a presentation or meeting someone new for the first time. Maybe you are shy or more reserved than some of your family members or friends. Become familiar with the signs and symptoms of social anxiety.
The health benefits of fitness – Exercise is medicine: this is the second article in a series on The Health Benefits of Fitness and will provide you with general information about how exercise can help you maintain your overall health, especially if you have a chronic disease.